---
title: "Report Bug to AppFire (Comala)"
canonical: "https://documentation.chaos.com/space/DOCSGUIDE/509542479/Report%20Bug%20to%20AppFire%20(Comala)"
format: markdown
---
If you encounter a problem with the Comala Publishing app or any plugin that is provided by AppFire, log a bug ticket with the AppFire support team.

> ⚠️ Note that you need an AppFire account to submit a bug report or to check existing bug reports.


To submit a ticket, follow these steps:

- Go to [http://appf.re/help-center](http://appf.re/help-center).
- Click **AppFire Atlassian Support** and select the correct category for your bug. Usually, it is the **Technical help with your Appfire app **category.
- Select **Tell us about the problem you're experiencing** and fill in the blank fields.  
Don’t forget to send visual materials and the steps to reproduce your problem.
- Click **Send**.


If you’re not sure what information to enter in each field, follow these instructions:

**Problem Summary** – Add a brief title describing the problem. For example: “Wrong sync label after publishing a page using Comala Publishing button”

**Problem Description** – Explain the issue thoroughly. Include the steps to reproduce it, the expected result, and the actual result.

**Atlassian Platform** – Choose Cloud here.

**Select or type app name below** – Choose the plugin name, i.e. Comala Publishing.

**What best describes you** – Choose “I have purchased the product”.

**Appfire SEN **– Type E-43V-QXJ-ZJJ-E33. This is our SEN number for Comala Publishing.