---
title: "Using the Support Button"
canonical: "https://documentation.chaos.com/space/ENSCAPE/841121914/Using%20the%20Support%20Button"
format: markdown
---
This page provides information on using the Support button. Overview You can find the  Support  button in the Enscape menu bar. Whenever you have an issue you cannot resolve, press the Support button to contact our  support .  Feedback button in SketchUp Support button in Rhino Support button in Revit Support button in Archicad Support button in Vectorworks The Support Dialog Make sure the  Include Logfiles  option is enabled, as these log files help the Chaos support staff to provide a rapid solution for your specific issue. Support window (Windows OS and macOS) Log Files The log files do not contain any project data; they only contain technical information about Enscape errors. The log files also contain information about your system specifications, which can help our support teams recommend the correct driver, so you can get the most out of your Enscape experience. Only for Windows:  For an even more detailed overview, you can send us your Windows Event Logs by marking the  Include Windows Event Logs  option in the Support window.