---
title: "Troubleshooting"
canonical: "https://documentation.chaos.com/space/ENSCAPE/841252891/Troubleshooting"
format: markdown
---
This page provides links to Enscape troubleshooting articles. Set Proxy and Firewall See how to configure proxy and firewall settings so Enscape can connect properly and avoid network-related issues. Read more Remove Popups Discover how to disable or manage popup dialogs that may interrupt your workflow and improve stability while using Enscape. Read more Read the Version Automatically See how to automatically check and verify the installed Enscape version so you can troubleshoot compatibility and update issues. Read more Virtual Machine VDI Explore how to run Enscape in virtual desktops and VDI environments and troubleshoot common issues to ensure proper performance and stability. Read more Multi GPU Learn how to configure and troubleshoot Enscape when using multiple graphics cards to ensure optimal performance and correct GPU usage. Read more Using the Support Button See how to use the built-in Support button to collect logs and easily send diagnostics when troubleshooting issues. Read more Enscape Error on Windows Find steps to identify and resolve common error messages that appear when running Enscape on Windows systems. Read more Geometry Flickering or Jittering in Enscape Due to Bounding Box Issues Find guidance on identifying and fixing visual flickering or jittering caused by bounding box issues in your model, so Enscape renders more stably. Read more Simultaneous User Sessions on Shared Machines How to configure and manage simultaneous user sessions across multiple OS accounts on shared machines running Enscape. Read more