---
title: "Using the Support Button"
canonical: "https://documentation.chaos.com/space/EVECTORWORKS/126011779/Using%20the%20Support%20Button"
format: markdown
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## **Overview**

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In the Enscape menu bar, you’ll find the **Support **button that you need to press when you want to send feedback and **Logfiles** to the Enscape Support team. This Support option, in tool sets of Vectorworks, should always be available for use, and** you do not have to start or open Enscape to have access to it**.


![image](media://8edd108d-50ec-4424-aeee-68f41fa414c1)

*Support button in Vectorworks*



## **The Support Dialog**

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## **Which log files are being sent to Enscape?**

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No data about your project will be sent to us in the log files, and we will only see technical information regarding any errors from Enscape. We also receive information about your system specifications, which can help us recommend the correct driver to allow you to get the most out of your Enscape experience. For an even detailed overview, you have the option to send us your Windows Event Logs as well by marking the second checkbox under Enscape Logs.